FAQs

You can access our Frequently Asked Questions HERE.

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10 Responses to FAQs

  1. Can you please tell me how to avoid reflection on your backdrop?

  2. Interested in knowling when the new website will be finished. I can’t “shop” on FB during the day as its blocked in my company’s network. Unfortunately for you, I tend to make spending decisions during the day when I’m fresh and awake.

  3. Julie says:

    How can I comment on the contest? I have liked both of the pages and posted the link to my status on Facebook, but cannot comment on the contest for the Backdrop rollers. Thank you.

  4. Samantha Bell says:

    Where would I find your catalogue ??????

    Sammi

  5. I love your backdrops and flooring. Is there a site to look at all products offered or do you order from the sample images on facebook. thanks

  6. Amanda says:

    I don’t understand how to look at the backdrops you have for sale…could you please help me out all I see is your blog ??

    • Jo Ann says:

      All of our selection is on Facebook at this time as we work on our website. Here is a link to the galleries: http://www.facebook.com/note.php?note_id=135822876459373

      TO ORDER:

      *All payments are accepted through PayPal. Once you choose the design you like – please send me a message with:

      —Your Paypal email address (this is the email address you use to log into your Paypal account with)
      —Your full shipping address – so that postage can be calculated
      —Your Telephone number (for International orders only)
      —The DESIGN NAME that you’re interested in (the design name can be found right under the photo, in the caption, in the design gallery)
      —Size you’re interested in (5, 6, 7, 8 or 9 foot)

      *We will send you a Paypal Invoice asap shortly after and you you will get an email from Paypal so that you can submit payment.

      *If you pay with a Paypal “e-check” they take 3-5 days to clear. Once they clear we will submit your order for printing.

      REMINDERS:

      *Each order is custom printed specifically for you after you purchase it. We print them in the the sequence the orders are received.
      *We CANNOT guarantee the arrival of your shipment by a specific date
      *PLEASE NOTE: Based on our current work load – we’re about 1 week out but we’re trying to get orders out as faster than that estimated time.
      *Please take a moment review our FAQ’s document with details on “How to Order/Material and Usage Details/Our Return Policy/and More” BEFORE you purchase by going to our “NOTES TAB” or on the left column on the side of our wall.

      Kind Regards,

      Jo Ann
      Director of Customer Happiness 🙂
      ———————————–
      PHOTO PROP FLOORS & BACKDROPS – The “ORIGINAL” affordable alternative for “faux” barn wood floors & custom backdrops

  7. Melissa says:

    So how do you flag a softbox so it does not glare? Or what are my options when using a softbox, sorry new to all of this, but very interested in your products.

  8. nina sander says:

    hello,

    we would like to now your conditions when we import some of your floors to germany.
    we wanna open a online shop for photography.
    can you help me??

    thank you

    nina sander

  9. Barb says:

    Is the only way to view the floors and place an order you have to join facebook and become a “friend”?

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